Last updated: December 18, 2025

General

ESER reserves the right to change the speakers and content of the symposium and courses without prior notice or notification. ESER, its conference organizer, and the UGent shall be under no liability if unable to carry out the symposium and/or courses for any reason beyond it’s control, including (but not limited to) Acts of God, legislation, war, fire, flood, drought, failure of power supply, lock-out, strike or other action taken by suppliers or owing to any inability to procure materials required for the symposium or course to go ahead.

ESER reserves the right to change these terms and conditions and the contents, prices, and information provided on this website at any time and without notice. The terms and conditions, prices, and other information apply as displayed on the website at the time of use and when you place your order. ESER is not responsible for the content of external websites linked to the ESER website.

The laws of Belgium govern these Terms and Conditions. ESER and its conference organizers reserve the right to amend these terms and conditions from time to time. ESER, the conference organizer, and the UGent comply with the Data Protection Act. We do not store credit card details or share customer details with any third parties.

Registration

Places at the symposium, workshops, and courses are limited and are allocated on a first-come-first-served basis. Registration for the pre-symposium workshops and courses is reserved for registered ESER-2026 delegates. Your place at the symposium and pre-symposium workshops and courses is only confirmed once we have received your payment.

Terms of sale

1. Invoicing and Payment Deadline
   Unless otherwise agreed in writing, all invoices are payable within thirty (30) calendar days from the invoice date. Payment must be made electronically to the account number stated on the invoice, with the invoice number included as a reference.
2. Late Payment and Default Interest
   If payment is not made by the due date, default interest of one percent (1%) per month (or part thereof) on the outstanding invoice amount shall be owed automatically and without prior notice of default. This interest accrues from the due date until the date of full payment.
3. Compensation for Non-Payment
   In the event of full or partial non-payment of the invoice amount by the due date, without valid reason, the outstanding balance shall — after an unsuccessful formal notice — be increased by a fixed compensation of twelve percent (12%), with a minimum of fifty euros (€50), to cover extrajudicial collection and administrative costs.
4. Disputes and Complaints
   Any complaints regarding the services provided or the invoicing must be submitted in writing and duly justified within ten (10) calendar days of receiving the invoice. If no timely objection is raised, the invoice shall be considered final and unconditionally accepted.
5. Liability
   The user of these general terms and conditions (hereinafter: “the Contractor”) may engage third parties and/or auxiliary persons in the execution of the agreement. All liability of the Contractor for shortcomings of such third parties or auxiliary persons is excluded, unless the damage results from intent or deliberate recklessness by the Contractor or its managerial staff.
   To the extent permitted by law, this exclusion also benefits the persons and third parties engaged by the Contractor, as well as the Contractor’s directors, who may invoke this clause directly. If and insofar as the exclusion of liability in this article is not upheld, the Contractor’s liability is limited to the amount paid out under its professional or business liability insurance in the relevant case, plus the deductible applicable to the Contractor under that insurance.
6. Competent Court and Applicable Law
   In the event of a dispute, only the courts of the judicial district where our registered office is located (Ieper) have jurisdiction. Belgian law exclusively applies to all our agreements and transactions.
7. Suspension of Services
   In case of late payment, we reserve the right to suspend all further services or deliveries until full payment has been received, without the client being entitled to any compensation or reduction.
8. Retention of Title
   All delivered services and/or materials remain our property until full payment of the relevant invoice amounts, including interest and compensation, has been made.

Cancellation

Cancellations will be accepted until July 1st, 2026. Cancellation must be requested in writing at info@eser2026.com. You must verify the reception of your cancellation email by ESER. A non-refundable €100 processing fee will apply to cancellations. Cancellations received after July 1, 2026, will not be refunded. Symposium, workshop, and course bookings can be transferred between delegates without prior consent from ESER. Transfer between delegates must be communicated to ESER in writing at info@eser2026.com. You must verify the reception of your transfer by ESER.

R & D Consulting | Steenovenstraat 6, B-8900 Ieper, Belgium | BE 0898.372.626